The Most Helpful Supporters You've Met?
People who'll grow to know you well.
Like family - love spending time with you.
Caring, Experienced, and Committed to You
Our Leaders Care About You
Our leaders care about getting you what you need. Plus, they’re so serious about helping that they even support and train other Canberra NDIS organisations, too.
Dedicated & Experienced Support
They work hard to make sure you get the support you need. With years of experience and kindness, they help make 24Care a great place.
Our team doesn’t just manage—they talk with you and listen to what you need. Meet the amazing people who help make 24Care what it is.
Going Above & Beyond for You
The leaders go above and beyond to support participants, even when it’s challenging.
They know they need to balance the participant’s right to choice and control with making long-term, helpful decisions.
Sometimes, it’s about encouraging participants to think about the future, not just what feels good in the moment.
The leaders will suggest alternatives and work with participants to find solutions that support their medium- and long-term goals.
Your Team
Santosh Abraham
Founder/Director
Santhosh Abraham is the driving force behind 24Care. With over 20 years of experience in social work, healthcare, and advocacy for people with disabilities, Santhosh founded 24Care with a mission to make a real difference in people’s lives.
Santhosh holds a Master’s degree in Social Work and Human Rights. His career began in hospital social work, where he provided important support to individuals facing medical and personal challenges. Over the years, his passion for helping others led him to work in disability services, aged care, and community support.
His personal motto is simple: “We don’t just provide care; we build lasting relationships.” Santhosh believes that true care goes beyond just meeting immediate needs – it’s about creating long-term partnerships with the individuals and families that 24Care supports.
As a father of three, including twins, Santhosh knows what it means to care deeply about family. He brings this same level of care and dedication to every participant at 24Care. His goal is to make sure that everyone who walks through the doors of 24Care receives not just a service, but a caring, personalized approach that truly meets their needs.
Ken Dai
Day-to-Day Manager & Supporter
Ken is the backbone of 24Care’s day-to-day operations. With years of experience in healthcare administration, Ken makes sure that everything runs smoothly, from scheduling care services to overseeing the quality of our support staff.
Ken’s approach is hands-on, and he’s known for his attention to detail and problem-solving skills. He works closely with the care teams to make sure that participants receive the best possible care, whether it’s in their homes, through community services, or in one of our specialized accommodations.
“I believe in making sure every participant feels supported at every step,” says Ken. “Our team is committed to providing the kind of care that makes a real difference in people’s lives.”
“I know what it’s like to feel lost, so I’m passionate about helping others find their way and get the support they need. It’s about making sure no one feels alone in this journey.”
Beth Helmers
Support Lead & Participant Advocate
Beth is the person who makes sure that every client of 24Care feels supported and heard. As the Client Support Lead, she works closely with participants and their families to make sure that every service is delivered smoothly and meets their expectations.
Beth’s background in disability services and her deep understanding of the NDIS means that she’s always ready to offer guidance and support. Whether it’s helping a family navigate their NDIS plan or making sure that participants receive the exact care they need, Beth is there every step of the way.
“I’m passionate about helping people live their best lives,” says Beth. “we focus on the person, not just the process. My job is to make sure that everyone gets the care they deserve, in a way that works for them.”
Our Promise To You
We believe that strong leadership is the foundation of great care.
Our leadership team is committed to making sure that every service we offer is delivered with excellence, compassion, and respect.
From Santhosh’s vision to Ken’s operational expertise, Tamara’s business development skills, Pamela’s focus on quality staffing, and Beth’s client support, we work together to make sure that every participant has the best possible experience with us.
We’re more than just a team – we’re a family, and we’re here to support you and your loved ones every step of the way.
If you have any questions or would like to learn more about our team, don’t hesitate to reach out. We’re always happy to help.
Want To Talk With Someone Who'll Listen?
If you're ready to find out more about the care and support you deserve, get in touch with us today.
Whether it's a question, a service request, or a referral, our team is ready to assist you.
You can also use our online referral form to start getting the help you need.
Your well-being is our top priority, and we’re always just a phone call away.
Contact us
We acknowledge the Traditional Owners of the land on which we work and provide our services.
We pay our respects to Elders past, present, and emerging and recognize their continuing connection to land, waters, and community. We are committed to making sure our services are inclusive and respectful of all people and cultures.