Support Coordination

Support Coordination is a service offered under the NDIS (National Disability Insurance Scheme) to help participants understand and implement their NDIS plan. It involves working with a participant to make the most of their NDIS funding, ensuring they have access to the supports and services they need to achieve their goals.

24CARE Australia provides Support Coordination services to help participants navigate the complexities of the NDIS, connect with appropriate services, and ensure that their plans are effectively managed and tailored to their needs.

Support Levels We Provide

1. Level 1: Support Connection
Our team assists participants in building their ability to connect with informal, community, and funded supports, enabling them to achieve their goals.

2. Level 2: Coordination of Supports
This involves a higher level of assistance where our Support Coordinators help participants manage and coordinate their supports effectively. We work to ensure that services are delivered consistently and meet the participant's needs.

3. Level 3: Specialist Support Coordination
For participants with more complex needs, our Specialist Support Coordinators provide in-depth support to manage challenges, reduce barriers, and maintain continuity of support services.

Support Coordinators within 24CARE Australia would be responsible for:

1. Understanding Participants’ Needs: Working closely with participants to understand their specific needs, goals, and preferences.

2. Connecting with Services: Helping participants connect with the right services within 24CARE Australia, to ensure they receive the support they require.

3. Plan Implementation: Assisting participants in implementing their NDIS plans effectively, including budgeting and managing their funding.

4. Problem-Solving: Addressing any issues or challenges that arise in accessing services, advocating on behalf of participants, and ensuring that services are delivered in a timely and effective manner.

5. Monitoring and Reviewing: Regularly monitoring the participant’s progress and reviewing their plan to ensure it continues to meet their needs.

For 24CARE Australia, the focus on Support Coordination would be aligned with the organization’s commitment to delivering exceptional care and support in the disability sector, ensuring that participants receive personalized, high-quality services that help them achieve their goals.

Meet Our Support Coordinators

Joanne Takairi

With 15 years of dedicated experience in the field, Joanne pride myself on being a reliable, honest, and trustworthy professional. Her expertise is centred around mental health care, where she has developed a deep understanding of and sensitivity to the unique needs of clients facing mental health challenges. Her commitment to providing compassionate and effective support is reflected in my extensive background and my ongoing dedication to fostering positive outcomes for those I serve.

Beth Helmers

With 15 years of dedicated experience in the field, her expertise lies in specializing in the care and support of individuals with physical disabilities. Over the years, Beth has honed her skills and developed a deep understanding of the unique challenges and needs associated with various physical conditions. Her commitment to providing exceptional care is reflected in her tailored approaches and personalized support strategies, ensuring that each individual receives the highest standard of assistance to enhance their quality of life.